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Privacy Policy

Last updated: December 5, 2025

1. Introduction

At Nuvis Planner, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning platform.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Data Collection

We collect information that you provide directly to us, including:

  • Personal information (name, email address, phone number)
  • Wedding details (date, location, budget, guest count)
  • Preferences and style choices for your wedding
  • Account credentials and profile information
  • Communications you send to us or through our platform
  • Payment information (processed securely through third-party providers)

We also automatically collect certain information when you use our Service:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent on the platform)
  • Cookies and similar tracking technologies
  • Location information (with your consent)

3. Use of Data

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Personalize your wedding planning experience
  • Generate customized recommendations and suggestions
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Protect against fraudulent or illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how you use our Service
  • Deliver personalized content and recommendations
  • Measure the effectiveness of our features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

5. Third-Party Services

We may share your information with third-party service providers who help us operate our platform and provide services to you:

  • Cloud hosting and data storage providers
  • Payment processing services
  • Email communication services
  • Analytics and monitoring tools
  • Customer support platforms
  • AI and machine learning services for recommendations

These third parties are obligated to protect your information and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. User Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain uses of your information
  • Restriction: Request temporary restriction of data processing

To exercise any of these rights, please contact us at hello@nuvisplanner.com.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records for analysis and auditing

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at hello@nuvisplanner.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place to protect your information during international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For material changes, we will provide additional notice through email or prominent notice on our Service.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nuvis Planner
Data Protection Officer
Email: hello@nuvisplanner.com

We will respond to your inquiries within a reasonable timeframe and work to address your concerns.